License Key
To activate the system, you must enter a license key. The key applied in the system limits access to the product until a specific date specified during key generation. The key can also be perpetual. When creating a license, the following license types are defined:
- Business User (Basic)
- Business User (Process)
- Business User (Multi-process)
- Analyst (Basic)
- Analyst (Process)
- Analyst (Multi-process)
Depending on the license type, the user has access to certain capabilities in the system, which are described on the System Licensing page.
The license key is provided by Operavix employees. You can request it by email at team@operavix.com.
Key Activation
Key activation takes place in the Licensing section. The section is located in the Settings tab and is available only to users with the Administrator access role.
When you go to License Management, the Keys tab opens. The tab displays:
- Key name — you can specify any name
- UUID — key identifier
- Valid until — the last day of the license validity
- Status — when the key is activated, the status becomes Active. If the license validity period expires, the key status changes to Inactive
To activate a key, click the corresponding button in the upper right corner. In the window that appears, enter a name and the provided key, then click Activate.
To find out the number of licenses available for assignment to users within a single key, click the key name. In the side panel that opens, a list of licenses and their available quantities is displayed.
The Overview tab displays the purchased licenses and their total quantity from all activated keys. If a license has expired, 0 is displayed next to the license type name. If an unlimited number of a specific license is provided for a key, Unlimited is displayed next to the license type name.
- If the key validity period expires while the user is logged into the system, the licensed functionality becomes unavailable to them until a new key is activated.
- If you need to extend the license validity before the current one expires, contact an Operavix manager or technical support. You will receive a new license key. Applying the new key extends the license validity until the date specified during its generation.
- If the key validity period expires, the license assigned to the user remains in their profile settings.
Assigning Licenses
License assignment can be performed via bulk assignment or via a specific user's profile.
A monitoring license can be assigned to users using a GraphQL query:
mutation {
employee {
update_employee_license_roles(
target_all: false
target_employee_ids: []
target_department_ids: []
license_roles_to_add: []
license_roles_to_remove: []
)
}
}
In the license_roles_to_add parameter, specify:
MONITORING_SIMPLE— to assign the user a basic monitoring licenseMONITORING_EXTENDED— to assign the user an extended monitoring license
In the target_employee_ids parameter, specify the user ID; in the target_department_ids parameter, specify the department ID.
In the parameters target_employee_ids, target_department_ids, license_roles_to_add, and license_roles_to_remove, you can specify multiple values simultaneously within the square brackets.
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