Departments
Adding new departments is available to users who have the Users and Departments privilege with R, W, and C access operations. The user must also have access to at least one department (configured in the user profile). You can add a department only to departments to which you have access. To add a department to the root department, you need access to all departments.
You can add a new department in system settings. To do this:
- Go to the Settings tab.
- Select Users.
- On the opened page with the list of users and departments, click the + Add button.
- Select Department.
- In the window that appears, enter:
- Department name
- Parent department: if a specific department is not specified, the new department will be saved in the currently open department. If the current department is unavailable, the new department will be added to the first available department in the hierarchy
- To add the new department, click Add.
- To cancel adding the department, click Cancel.
The system will notify you that the department has been created. After creating a new department, you can go to its profile for editing.
Department Profile
You can also access the department profile through the context menu located next to the desired department. In the menu that opens, select Edit.
- In the department profile, you can change:
- Department name
- Department location
- To apply changes, click the Save button.
Two additional actions are also available in the context menu: Move and Delete.
Move a Department
To move a department, click the Move button. In the list that opens, select the target department. To move the selected department to the root level, click Without department in the lower right corner of the side panel.
To save changes, click Apply. To cancel the action, click the Cancel button.
Delete a Department
To delete a department, click the Delete button and confirm the action.
Organizational Structure Access Modes
The behavior of the organizational structure — including visibility of departments and employees in user interfaces — is controlled by the open_org_structure parameter in the com.operavix.subsystem.core.json configuration file. This parameter allows administrators to choose between two modes:
This setting determines whether the company’s organizational hierarchy is fully visible to improve collaboration or hidden to protect sensitive information.
The open_org_structure parameter is configured at the system level and requires editing the configuration file directly.
By default, open_org_structure is set to true. To enable Restricted Mode, change the value to false.
Open Mode
When open_org_structure is set to true, the full organizational structure is visible across the system.
In this mode:
- Department information is available when:
- Adding users in Screenshot Collection Settings
- Configuring access to Workspaces
- Configuring access to Dashboards
- A searchable employee and department tree is available in the sidebar when:
- Adding users in Screenshot Collection Settings
- Assigning access to Workspaces
- Assigning access to Dashboards
Restricted Mode
When open_org_structure is set to false, the organizational structure is visible only to users with explicit access rights.
In this mode:
- Department information is not visible when:
- Adding users in Screenshot Collection Settings
- Configuring access to Workspaces
- Configuring access to Dashboards
- The sidebar search is limited to email addresses only when:
- Assigning access to Workspaces
- Assigning access to Dashboards
- Adding users in Screenshot Collection Settings
Was the article helpful?